Where does your data come from?
How accurate is the data source?
How often is the service checking the market?
What countries does Mobile4X cover?
Do you provide a local access number in my country?
How reliable is the delivery of the text messages?
Do you provide email alerts, updates etc?
How many alerts can you have?
How many updates can you have?
How many positions can you have?
How do I add, edit or remove an alert, update or position?
When are the daily updates sent?
What currencies does an update contain?
How often can I request an update?
How do I open, close or edit a position?
Data for the service is fed in from a specialist provider to ensure it is as accurate as possible. However, as there can be discrepancies between exchanges and data sources, the data must only ever be used as an indication of current market conditions. Hence, the data may differ by a few pips from your current broker/platform.
Mobile4X endeavours to ensure that the data used is as accurate as possible. However, as mentioned above, there can be discrepancies between exchanges and data sources and so the data must only ever be used as an indication of current market conditions. Hence, the data may differ by a few pips from your current broker/platform.
The service continuously checks the markets against your alert levels while the forex markets are open, i.e from 22:00 GMT on Sunday through to 22:00 GMT on Friday.
We currently provide mobile coverage in over 180 countries and this is increasing all the time. To check whether we provide coverage in your location visit the demo page to send a test text.
If we do not cover your location by SMS we can still provide email alerts, which can be configured for receipt on your mobile phone.
If your country is not covered and you would like it to be please email us at support@mobile4X.com and we will see what we can do.
Currently we offer local access numbers in the USA, Australia and New Zealand. We provide an international access number for all other countries.
Be aware that your mobile provider will charge you international rates to use the international access number. If your country is not covered and you would like it to be, please email us at support@mobile4X.com and we will see what we can do.
Due to the need for a fast and reliable service, we use the world's leading SMS gateway provider. All of our messages are delivered with the highest priority, ensuring you receive the information as quickly as possible. However, due to the nature of mobile communications once a message has been sent via our gateway we cannot guarantee delivery, as you may be out of range or your handset may be turned off.
All of our SMS services can also be provided via email. You can set your alerts or updates to be delivered by email instead of by SMS, or you can receive both.
This will depend on the package you select. Please visit the Pricing page to see the different options.
This will depend on the package you select. Please visit the Pricing page to see the different options.
There is no limit on the number of positions you can keep track of. Additionally all your closed positions are stored for easy access at any time.
A full user's guide is available at our support centre. If you still have unanswered questions after reading, this please email us at support@mobile4X.com.
Daily updates are sent Monday to Friday at a time of your choosing. Additionally you can request a market update by sending a text to your local access number at any time.
Updates will provide market data for your chosen currency against the USD, EUR, JPY, CHF, GBP and AUD. If you request, or have set an update for the major currencies, you will receive an update showing the latest market levels for the EURUSD, GBPUSD, USDCAD, USDCHF, AUDUSD and USDJPY.
You can request an update via SMS as many times as you like. For information on how to request an update you will need to signup with the service here
A full user's guide is available at our support centre. If you still have unanswered questions following this please email us at support@mobile4X.com.
